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	Bridging the Gap ............................................ Requirements analysis Call for bids Risk planning Coordination Specifications Receipts Documentation Technical user support ............................................ Our Services Technical user support > Creation of a technical support team. > Support for users. > Platform management. > Reporting of flaws to software analysts or publishers. > Updating of procedures. > Management of processes with follow-up checklist. > Management of by-passes. > Frame of reference control ........................................................................................................................................................................................... Technical user support involves: Bug-free software Set up of procedures AUDIT control Product administration User satisfaction
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